Digital Literacy Program (DLP)
Duration: 2 Months
Level: Beginner
Format: Practical, instructor-led training
Course Overview
This beginner-friendly program introduces learners to essential digital skills and the basics of digital marketing. Through guided activities and hands-on projects, participants learn to use digital tools safely, create social media content, build an online presence, and plan simple marketing activities for a small business.
Course Curriculum
Digital Literacy and Online Presence
Essential Digital Skills
- Computers Basics
- Internet browsing and online search
- Digital safety, privacy, and strong passwords
Introduction to Digital Marketing
- What digital marketing is and how it works
- Understanding customers and target audiences
- Overview of marketing channels
- Customer journey and marketing funnel basics
Social Media Fundamentals
- Overview of Facebook, Instagram, and YouTube
- Business profiles and pages
- Choosing the right platform for a business
- Social media etiquette and account security
Content Creation
- Writing clear captions and calls to action
- Creating simple graphics using Canva
- Introduction to photos and short-form video
Marketing Skills and Practical Application
Websites and Business Listings
- Website, blog, and landing page basics
- Introduction to Google Business Profile
- Online reputation and customer reviews
- Creating a simple online presence plan
Search Engine Optimization (SEO)
- How search engines work
- Keywords and search intent
- On-page SEO fundamentals
- Introduction to local SEO
Digital Campaigns and Customer Communication
- Introduction to paid advertising
- Campaign objectives, audiences, and budgets
- WhatsApp Business fundamentals
- Introduction to email marketing
Analytics and Final Project
- Understanding reach, engagement, and leads
- Introduction to social media insights
- Reviewing campaign performance
- Final project: Create a basic digital marketing plan for a small business
Learning Outcomes
By the end of the program, learners will be able to:
- Use essential digital tools safely and confidently
- Identify a target audience and select suitable digital channels
- Create basic social media content and a content calendar
- Explain the fundamentals of websites, SEO, and online listings
- Understand introductory advertising and campaign metrics
- Prepare a simple digital marketing plan for a small business
Final Project
Learners will develop a practical digital marketing plan for a small business, including its target audience, selected platforms, sample content, a basic campaign idea, and simple measures of success.